Accessibility Statement for Flower Delivery New Malden
Our Commitment to Accessibility
At Flower Delivery New Malden, we are dedicated to delivering beautiful flowers to every customer while ensuring that our online ordering service is accessible and user-friendly for everyone. Accessibility is a key priority for us because we believe every New Malden resident deserves to order flowers online with confidence and ease, regardless of ability or technology.
Web Content Accessibility Guidelines (WCAG) 2.1 AA Compliance
We design and maintain our website in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines are recognised internationally as the comprehensive standard for making web content more accessible to people with a wide range of disabilities. This includes—but is not limited to—visual, auditory, cognitive, and motor impairments. Meeting these standards helps ensure that all aspects of our flower delivery service in New Malden are accessible to as many people as possible.
Screen Reader Compatibility
Our website is tested regularly to support compatibility with popular screen readers. We use semantic HTML and maintain proper heading structures so that screen reader users can easily navigate the content, browse flower collections, and complete the order process independently. We are committed to providing accurate and descriptive alternative text for all images, allowing customers to browse our flower arrangements with the same ease as sighted users.
High Contrast and Easy-to-Read Design
The design of Flower Delivery New Malden's website prioritises high colour contrast and clear textual presentation. Our text stands out against backgrounds, making content legible for customers with low vision or colour blindness. We maintain scalable fonts and simple layouts to accommodate users who rely on screen magnifiers or different display settings. This ensures your flower delivery experience is enjoyable and accessible from selection to checkout.
Continuous Improvement in Accessibility
We strive to review and enhance our website's accessibility on an ongoing basis. Our team actively seeks feedback and monitors technological advancements to implement new features that benefit all users. We recognise that accessibility is an evolving field and are committed to learning, updating, and refining our site to serve you better.
Contact Us About Accessibility
If you encounter any accessibility barriers while using Flower Delivery New Malden's website, or if you have suggestions for how we can improve your experience, we encourage you to reach out. Our team values your feedback and will respond as quickly as possible. Whether you have a specific issue with screen reader navigation, require additional information in an accessible format, or have any other concerns related to accessibility, we are here to help.
Accessible Flower Delivery in New Malden for Everyone
Accessibility is fundamental to our mission. We are devoted to providing an inclusive, straightforward flower ordering experience for every New Malden customer. Thank you for allowing us the opportunity to deliver happiness, express feelings, and celebrate occasions—ensuring flower delivery in New Malden is accessible to all.
