Our Approach to Preventing Modern Slavery

Modern Slavery Statement

At Flower Delivery New Malden, we recognise our responsibility to prevent modern slavery and human trafficking in all areas of our business operations and supply chain. As a trusted florist serving households and businesses across New Malden, we are committed to acting ethically and with integrity in all our relationships, exemplifying our role as a responsible pillar of the local community.

Zero Tolerance Policy

We maintain a zero-tolerance policy towards all forms of modern slavery, forced labour, and human trafficking. Our commitment extends to any individual or organisation that has a relationship with or provides goods and services to our business. Any evidence of breaches will result in decisive action being taken, including the termination of contracts and cooperation with authorities if required.

Supplier Due Diligence

Flower Delivery New Malden sources products, including flowers and sundries, from a variety of reputable suppliers. Before partnering with any supplier, we conduct checks to ensure they adhere to our ethical standards and are free from involvement in modern slavery or human trafficking. This assessment process includes requesting transparency about their own supply chains, compliance with relevant laws, and providing any requested documentation to demonstrate ethical labour standards. We expect our suppliers to share our values and to cascade these standards throughout their own supply chains.

Training and Awareness

We recognise that ongoing staff education is essential in mitigating risks. All management and employees at Flower Delivery New Malden receive training on the signs of modern slavery and human trafficking, including how such issues may arise in the floristry sector and what actions are required to escalate concerns. By cultivating awareness throughout our team, we aim to equip every colleague to identify and respond appropriately to potential problems, both within our direct operations and when engaging with third parties.

Reporting Channels

To ensure incidents or suspicions of modern slavery can be raised with complete confidence, Flower Delivery New Malden maintains clear internal reporting channels. All staff members are instructed to report concerns at the earliest opportunity through their line manager or designated safeguarding contact. We assure our team that all reports will be treated with the utmost seriousness, their confidentiality will be protected, and there will be no repercussion for those acting in good faith.

Annual Review and Continuous Improvement

We are dedicated to keeping our policies and procedures robust and current. This Modern Slavery Statement is reviewed on an annual basis or in response to significant changes in our business or the law. As part of our commitment to continual improvement, we actively seek feedback from workers, suppliers, and stakeholders, and adjust our practices accordingly to ensure adherence to best practice standards.

Our Commitment to the Community

As a respected florist in New Malden, we understand that safeguarding human rights and preventing exploitation is fundamental to the trust placed in us by our customers. Through these actions, Flower Delivery New Malden commits to providing a safe, ethical, and transparent service to all households and businesses we are privileged to serve.